Frequently Asked Questions

UAE
•    Free delivery on all non-discounted orders of AED 200 or more.
•    Orders below AED 200 incur a AED 20 delivery fee.

For international shipping, please contact us, so we can calculate the shipping costs. Please note: International orders may be subject to taxes and duties. These fees are charged by your local government and are separate from our shipping fees.

Estimated delivery times:

• Dubai: Within 48 hours
• Other Emirates: 3–4 working days

Once your order is placed, you will receive an order confirmation email. When your items are ready to be shipped, you will receive a second email confirming dispatch.

Please note: During public holidays, there may be slight delays in delivery beyond the normal estimated time. We appreciate your patience and understanding..

Our online store currently delivers within the United Arab Emirates only.

If you're located in another GCC country (Bahrain, Kuwait, Oman, Qatar, or Saudi Arabia), please contact us directly, and we’ll be happy to assist with shipping arrangements to your location.

Please note that for shipments outside the UAE, local import duties or taxes may apply, which are charged separately by the courier company at the time of delivery.

In case you change your mind, you can exchange your items within 7 working days of purchase. Customers can exchange items or receive a credit note (Credit notes are valid for 6 months) for the original item's value. No cash refunds. 

Yes, all our products come with a standard warranty. Please refer to the individual product details which states the length of warranty for each product. If your complaint is justified, we are happy to help you. We will repair it, replace it or give you a new replacement part, whatever is necessary. Just make sure you still have the original invoice as proof of purchase.

Important: Beware of brands of table lights claiming to offer a 5-years warranty! This is misleading - their fine print will tell you that this so-called warranty excludes batteries and electronics inside the lamp. Any warranty that excludes those vital parts is useless.

The tableLights warranty term varies per brand and always includes the battery and electronics.

If you would like to try before you buy you are more than welcome to visit our showroom in Al Quoz.

You can find us here.

For more help or information, please contact us via WhatsApp at +971 58 551 7636, call us at +971 4 323 3636, or email us at hello@tableLights.com.

If you haven't received your order confirmation email, please check your spam or junk folder first. If you still can't find it, please contact us by email at hello@tableLights.com, via WhatsApp on +971 58 551 7636, or by phone on +971 4 323 3636. Our team will be happy to assist you.

Once you have placed an order with us our Warehouse team work hard to make sure we are promptly starting to pack and process your order. If you have any queries on your order don’t hesitate to contact us via WhatsApp at +971 58 551 7636, call us at +971 4 323 3636, or email us at hello@tableLights.com.